Terms & conditions

Punctuality: We request you to start your journey on time for a safe and pleasant trip.

Self-Drive Option: We do not offer self-drive rentals.

Additional Charges:

• Exclusions: Toll, parking, police entry, and permit charges are not included in the rental cost and will be charged as per actuals.
• Garage to Garage: All charges, including kilometers and timing, are calculated from garage to garage (starting and ending point of the vehicle).

Return Journey: If the trip ends after 12:00 AM, a ₹500 driver allowance will be charged.

Late Arrival Fee: For arrivals beyond 2:00 AM, the booking will be recalculated as a new day, and a specific car base charge will apply for the next day.

Cancellation Policy: Advance payments are non-refundable in case of cancellation.

Belongings: Please ensure you take all your belongings at the end of the trip. Vahaan Travels is not responsible for any items left behind in the vehicle.

Passenger Rules:

• Children aged 7 years and above will be considered as one passenger.
• The total number of passengers must not exceed the seating capacity of the booked vehicle. Extra passengers will not be allowed under any circumstances.

Pets: Pets are allowed in the vehicle. However, if any damage is caused by them, the hirer will be responsible for covering the expense of the damage.

Cleanliness:

• Please avoid dropping food items in the vehicle. Additional cleaning charges will apply if required.
• If the vehicle requires cleaning due to the actions of the hirer or their party, cleaning expenses will be charged.

Driver Safety:
Our drivers are instructed to drive safely at all times. Do not force them to exceed speed limits for your safety.

Damage Responsibility:
The hirer will be held accountable for any damages to the vehicle caused by them or their party, both inside and outside.

Liability Disclaimer: The company is not liable for any personal injuries or property damages arising due to the misconduct of the hirer or their party.

Alcohol and Illegal Substances:

• Underage drinking (below 21 years) is strictly prohibited inside the vehicle.
• Illegal drugs or engaging in unlawful activities inside the vehicle is strictly prohibited. Violation may result in the immediate cancellation of the booking without any refund.

Payment Terms: 50% of the payment must be made in advance at the time of booking, and the remaining balance must be settled at the end of the journey.